Zoom AI Companion is the AI assistant integrated across eligible Zoom Workplace experiences. It can summarize meetings and chat threads, answer questions about an active meeting, draft messages and emails, and organize next steps.
The assistant also supports recording highlights, smart chapters, whiteboard ideation, event communications, and presentation feedback. Availability depends on the Zoom product, administrator settings, region, and eligible account plan.
Research basis:
This is a source-based directory listing prepared from public product information; it is not represented as a hands-on test. Last updated August 8, 2026. Read our methodology.
How to use this tool
Ask the account administrator to enable only the required AI Companion features and confirm participant notice, recording, retention, and regional rules.
Before a meeting, choose whether summaries, questions, notes, or third-party meeting capture are appropriate for its sensitivity.
Use in-meeting questions and notes as aids, while recording decisions, owners, deadlines, and exact commitments in the official system of record.
Review the generated summary for names, figures, decisions, missing context, and confidential material before sending it to attendees or Slack.
Configure a narrow follow-up workflow, test it on low-risk meetings, and keep human approval for messages or actions with business impact.
Core Features
✓AI meeting summaries with key points and next steps for eligible Zoom meetings.
✓In-meeting questions that help late or returning participants catch up.
✓AI note-taking across Zoom and supported third-party or in-person meetings.
✓Writing assistance for messages, documents, and follow-up content.
✓Side-panel and web queries grounded in authorized Zoom and connected data.
✓Personal workflows that can automate recurring follow-up actions.
✓Meeting-summary delivery to supported services such as Slack on eligible access.
✓Admin controls plus Zoom policy stating customer communications content is not used to train Zoom or third-party AI models.
Use Cases
#1Catch up during a meeting
#2Share meeting decisions and next steps
#3Summarize a long chat thread
#4Draft a context-aware message
#5Generate and organize whiteboard ideas
Frequently Asked Questions
Zoom AI Companion is Zoom Workplace’s built-in AI layer for meeting notes, summaries, questions, writing, search, and supported workflows.
Zoom Workplace Basic now includes limited AI use, while broader core AI capabilities are included at no additional cost with eligible paid Workplace plans.
The current Basic offer lists three hosted meetings with AI, 20 monthly AI queries, three note-taking uses, limited retrieval, and limited workflows or documents.
Eligible access can cover supported third-party meetings and in-person notes, plus a web surface and connected information sources.
Yes, eligible paid access can automatically send meeting summaries to Slack when configured.
Yes. Zoom says core AI Companion capabilities are included with eligible paid Workplace plans at no extra charge.
It is a paid add-on for grounding AI in authorized company knowledge, building tailored skills, and creating organization-specific agents and workflows.
Zoom states it does not use customer audio, video, chat, screen sharing, attachments, or similar communications content to train Zoom or third-party AI models.
No. Participants should verify decisions, names, dates, numbers, and action owners before treating a summary as an official record.
Availability depends on the plan, administrator settings, assigned services, region, industry, and the specific feature.
Zoom AI Companion Support Email & Customer service contact & Refund contact etc.
