When a Refund May Be Considered
A refund request may be submitted within 14 days of payment, provided that the paid service has not been fully completed. Duplicate payments and confirmed billing errors are refundable when discovered. A full or partial refund may also be considered if TaskBoosters cannot deliver the paid service as described.
- Customers may contact support when a service was not delivered as described.
- Refunds are returned through the original payment method where possible.
- Statutory consumer rights remain applicable where required.
Tool Submission Review
Payment for a tool submission covers an editorial review and does not guarantee approval or publication.
- A customer whose submission is rejected may revise and resubmit it once within 14 days.
- If the submission remains ineligible after the second review, the review fee is non-refundable because the review service has been completed.
Missing Information and Partial Advertising Delivery
A request that cannot proceed because required customer information is missing remains pending for 30 days from the most recent request for that information.
- After 30 days, TaskBoosters may close the request. Closure does not create an automatic refund, although support may reopen the request at its discretion.
- For partially delivered advertising, TaskBoosters will first extend the campaign to complete the valid click quantity.
- If completion is not possible within a reasonable period, TaskBoosters may issue advertising credit or a proportional refund for undelivered clicks. Delivered clicks are non-refundable.
Completed Digital Work
Completed work may be non-refundable where permitted by law. Completed work can include editorial review, content preparation, publication, campaign setup, and delivered advertising clicks.
How to Request a Review
Use the Contact or Support page and include the purchase email, order or transaction reference, and a clear explanation of the issue. Requests are reviewed against the service terms and delivery record.
- A request is assessed using the purchase record, delivery status, and the information provided.
- If a paid service cannot be completed as described, support will explain the available next step under this policy and applicable law.
