Social Intents is a customer-communication platform that brings website live chat into Microsoft Teams, Slack, Google Chat, Zoom, and Webex. Teams can respond to visitors from familiar collaboration channels, review transcripts and reports, customize widget branding and office hours, and connect workflows through Zapier, webhooks, or the REST API.
The platform also supports AI chatbots powered by ChatGPT, Claude, or Gemini and trained on a company's own website content, documents, services, and FAQs. The bot can answer routine questions around the clock and pass more complex conversations to a human with context, helping support and sales teams combine automation with real-time assistance without forcing agents into another inbox.
Research basis: This is a source-based directory listing prepared from public product information; it is not represented as a hands-on test. Last updated August 13, 2026. Read our methodology.
For the latest pricing, please visit this link: https://www.socialintents.com/pricing.html
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