Follow Up Ace is an AI assistant built for real estate teams using the Follow Up Boss CRM. It reads approved CRM context, answers questions about contacts and pipelines, suggests who to call next, drafts follow-ups, and can create tasks or update supported CRM records.
Agents review drafts before anything is sent to a client. Higher tiers add broader activity access, dashboards, notifications, voice interaction, and connections to external AI assistants, while an optional account-wide layer provides deeper contact scoring and revenue operations.
Research basis:
This is a source-based directory listing prepared from public product information; it is not represented as a hands-on test. Last updated August 8, 2026. Read our methodology.
How to use this tool
Connect the correct Follow Up Boss account and assign each agent only the contacts and actions required for their role.
Open a relevant contact, verify the selected CRM context, and ask for a summary, next action, or draft tied to that record.
Check names, property details, consent, source attribution, Fair Housing language, and brokerage policy before acting.
Approve CRM changes or outbound messages manually and record the final decision in the normal team workflow.
Review score quality and outcomes periodically, especially before using Trove automations, voice, or external MCP assistants at scale.
Core Features
✓AI chat embedded in Follow Up Boss contact and workspace context.
✓Natural-language questions about contacts, pipelines, and CRM activity.
✓Lead win, churn, and next-action signals for prioritizing follow-up.
✓Drafting assistance with human review before client communication.
✓CRM actions, daily brief, dashboard, and real-time notifications on Ace.
✓Voice interaction on Ace Pro for hands-free CRM assistance.
✓MCP connector for authorized Claude, ChatGPT, and other assistant access on Pro.
Follow Up Ace is an AI assistant for Follow Up Boss that answers CRM questions, drafts follow-ups, prioritizes contacts, and performs approved CRM actions.
Yes. Free currently includes 15 AI messages daily, basic read-only chat, live Win Scores, and knowledge-base access.
Ace costs $25 per Follow Up Boss user per month and adds unlimited messages, CRM actions, dashboards, briefings, and notifications.
Ace Pro costs $55 per user per month and adds voice, MCP integrations, and published Zillow workflows.
Ace Trove is an optional account-wide intelligence layer for scoring, dashboards, automations, and pipeline or revenue operations.
Trove starts at $49 monthly for up to 5,000 contacts and scales through published tiers to $899 for up to 500,000; larger databases require a quote.
Yes. The current terms say an active Ace or Ace Pro subscription is required.
Agents should review drafts and confirm compliance before communication; account permissions and enabled actions determine what the assistant can do.
Ace Pro can securely connect authorized external assistants such as Claude or ChatGPT to permitted Follow Up Boss context and tools.
No. Agents and brokerages remain responsible for consent, Fair Housing, advertising, recordkeeping, and factual accuracy.
Follow Up Ace Support Email & Customer service contact & Refund contact etc.
