Introduction:echowin is a no-code platform for building AI phone and chat agents with workflows, integrations, analytics, CRM data, testing, and usage-based deployment.
echowin lets teams design agents for voice, SMS, web chat, Discord, Slack, WhatsApp, and embedded widgets. The platform supports knowledge import, workflow automation, integrations and webhooks, conversation logs, analytics, business intelligence, team management, and an AI-native CRM in one environment.
Before deploying an agent, disclose automation where required, obtain consent for recording and messaging, limit access to customer data, test escalation and emergency cases, verify actions against connected systems, and monitor transcripts for privacy, bias, and incorrect commitments.
Research basis:
This is a source-based directory listing prepared from public product information; it is not represented as a hands-on test. Last updated August 8, 2026. Read our methodology.
How to use this tool
Define the owner, success measure, approval boundary, and rights before providing approved knowledge, channels, conversation rules, integrations, escalation paths, consent, and usage limits to echowin.
Configure a small pilot using AI phone agents and AI chat and SMS agents with minimum permissions and non-sensitive material.
Test Build an AI receptionist and Answer website support questions, recording inputs, settings, usage, expected results, and source references.
Review customer replies, qualified leads, appointments, routed calls, and conversation records for accuracy, privacy, security, originality, accessibility, policy compliance, and commercial rights.
Monitor prices, limits, integrations, and product changes; Customer-facing agents require accurate policy, consent, identity checks, privacy controls, logs, and reliable human escalation.
Core Features
✓AI phone agents
✓AI chat and SMS agents
✓Multi-channel deployment
✓Knowledge and website training
✓Workflow and webhook builder
✓Conversation logs and analytics
✓AI-native CRM
✓Team and account management
Use Cases
#1Build an AI receptionist
#2Answer website support questions
#3Route phone calls to staff
#4Capture and qualify leads
#5Automate appointment conversations
Frequently Asked Questions
echowin is a no-code platform for building AI phone and chat agents with workflows, integrations, analytics, CRM data, testing, and usage-based deployment.
AI phone agents, AI chat and SMS agents, Multi-channel deployment, Knowledge and website training, Workflow and webhook builder.
Build an AI receptionist, Answer website support questions, Route phone calls to staff, Capture and qualify leads.
Customer replies, qualified leads, appointments, routed calls, and conversation records.
Building and testing are free; live usage is $0.23 per voice minute or $0.03 per chat message.
Yes. The current record includes Free Forever, Go Live; verify live limits before relying on it.
Confirm billing, renewal, taxes, credits, usage limits, support, cancellation, refunds, data handling, advertising or commercial rights, and external costs on the official checkout.
Customer-facing agents require accurate policy, consent, identity checks, privacy controls, logs, and reliable human escalation.
No. Responsible use still requires source permission, factual and quality review, privacy and security checks, policy compliance, and final human approval.
echowin Support Email & Customer service contact & Refund contact etc.
Ten dollars in free credits, all voice features, real-call testing, unlimited build time, knowledge setup, and workflow design.
Free — Go Live
$0.23/minute Usage-based
For deployed voice and chat agents.
Voice at twenty-three cents per minute, chat at three cents per message, 1,600 included monthly credits, parallel calls, CRM, and multichannel deployment.
